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Frequently Asked Questions

Are you taking new patients?

Yes

Do you treat children?

Yes. We see children, teens, and adults.

How soon can I get an appointment?

We can usually schedule patients within a week.

Do you accept Medicare?

No. We cannot see any patient over 65 or on disability who have Medicare. A 1997 law (The Balanced Budget Act , Section 4507) forbids contracts between Medicare patients and doctors. This means Medicare patients CANNOT pay case for care until the doctor has opted out of Medicare. The fees for opting out are much more than most medical practices can afford. Our office has not opted out.

How can I pay for my appointment?

Medication appointments:
We are now accepting most insurances. We accept: Health Savings Account (HSA) cards, cash, debit cards, credit cards, or ecclesiastical leader pay. Our billing company can verify your out of network benefits and then you can choose to have your insurance billed or pay in full at the time of service for a discounted rate. Dr. Frances Liu is in network with DMBA, Regence and PEHP.

Therapists:
Paul George takes the following insurances: Aetna, Beacon, DMBA, Educators (EMI), PEHP (Except for Summit Care), Regence Blue Cross/Blue Shield, Select Health (Except for Select Value plan), UBH (Optum)
Cheryl McBride takes the following insurances: Aetna, DMBA, Educators (EMIA), Humana/Lifesync, Magellan, PEHP (Except for Summit Care Plan), Regence Blue Cross/Blue Shield, Select Health (Except for Select Value plan), UBH (Optum)

Randy Thompson is now accepting most insurances. The billing company can verify your out of network benefits and then you can choose to have your insurance billed or pay in full at the time of service for a discounted rate. 

Annie Bryner is now accepting most insurances. The billing company can verify your out of network benefits and then you can choose to have your insurance billed or pay in full at the time of service for a discounted rate. 

Annie is network with DMBA. 

For insurance billing, we use an outside billing company. For insurance billing questions, contact Mental Health Management, Inc at www.mhmi.net

What are the discounted rates for "self pay"?
Medication appointments:

First appointment: $165.00
Follow-up appointments: $85.00

Therapy appointments:
Paul George: First session is $135.00 and follow-up sessions are $100.00.
Cheryl McBride: First session is $135.00 and follow-up sessions are $100.00.
Randy Thompson: First session is $135.00 and follow-up sessions are $100.00.
Annie Bryner: All sessions are $125.00.

These prices are the discounted rates for "self-pay" appointments that are paid in full at the time of service. 

Psychological testing: Call the office for a free 15 minute phone consult with Dr. Aaron Allred

What is pharmacogenetic testing (sometimes called genetic testing, DNA testing, cheek swab test)?

Pharmacogenetic testing is done by the medical providers. The results show how a person’s genes (DNA) affect how your body uses medication. Until recently, drugs have been prescribed as if each drug works the same for everyone. Genetic research has changed the “one size fits all” approach and made “personalized medicine” possible. Read more.

Do you have psychiatrists on staff?

Our medical staff consist of a board certified pediatrician and family practitioners who focus on mental health.

What do the initials after the provider’s names mean?

DNP: Doctor of Nursing Practice
FNP-BC: Family Nurse Practitioner, board certified by American Certification Credentialing Center (ANCC)
LAMFT: Licensed Associate Marriage Family Therapist
LCSW: Licensed Clinical Social Worker
MFT: Marriage and Family Therapist
MS: Master of Science
NP-C: Nurse Practitioner, board certified by American Academy of Nurse Practitioners
PA-C: Physician Assistant, board certified

What type of patients do you NOT see in your office?

Anyone that is actively suicidal. WE ARE NOT A CRISIS CENTER. If a patient is actively suicidal or in crisis, call 9-1-1 or go directly to the nearest emergency room.
Medical providers do not treat patients with hallucinations, delusions, or psychosis.
Anyone addicted to or withdrawing from drugs or alcohol.

HELPFUL PHONE NUMBERS and LINKS:

Pregnancy Risk Line: 1-800-822-BABY (2229) or http://health.utah.gov/prl/
Utah Valley Pharmacy: 801-224-3932 or http://www.utahvalleypharmacy.com/
National Suicide Prevention Lifeline: 1-800-273-8255 or https://suicidepreventionlifeline.org/#

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